TERMS OF SERVICE

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website, applications, and online services (collectively, the "Platform") operated by FNCCO, LLC, a Florida limited liability company doing business as Olea Sound ("we," "us," or "Olea Sound").

By creating an account, making a purchase, booking a session, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

These Terms apply to your use of the website and online services only. Studio sessions, beat licenses, production services, collaboration arrangements, and coaching services are each governed by their own separate agreements, which are provided at the time of engagement. In the event of a conflict between these Terms and a service-specific agreement, the service-specific agreement controls for the subject matter it covers.

2. Eligibility

You must be at least 13 years of age to create an account. If you are between 13 and 17 years of age, you may only use the Platform with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. Users under 13 are prohibited from creating accounts or providing personal information, in compliance with the Children's Online Privacy Protection Act (COPPA).

By creating an account, you represent that you are at least 18 years of age, or that you are between 13 and 17 years of age and have obtained parental or guardian consent.

3. Account Registration and Security

When creating an account you must provide accurate, complete, and current information, including your legal name and a valid email address. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at studio@oleasound.com if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that contain false or misleading information, are used in violation of these Terms, or are inactive for an extended period with prior notice.

Each person may maintain only one account. Account credentials are personal and may not be shared with or transferred to any other person.

4. Platform Services

The Platform provides access to the following services, each of which may be subject to additional terms:

• Session Booking — Schedule recording, mixing, and mastering sessions. All booked sessions are subject to the Session Agreement and Liability Waiver, which must be signed before studio entry.
• Beat Store — Browse and purchase beat licenses. All beat purchases are governed by the applicable Beat License Agreement for the selected tier.
• Music Platform Integrations — Connect third-party accounts (Spotify, SoundCloud, etc.) or add links to your music profiles. These integrations are subject to the respective platform's own terms of service.
• Loyalty Rewards Program — Earn and redeem rewards through qualifying activity. Program details, earning rates, and redemption rules may be modified with 30 days' advance notice. Earned rewards at the time of any modification will be honored. Points have no cash value and are non-transferable.
• Account Dashboard — View your bookings, purchases, payment history, loyalty rewards, and profile information.

5. Purchases and Payments

All payments are processed securely through Stripe. We do not store your credit card information on our servers. By making a purchase, you agree to Stripe's Terms of Service.

Digital Goods: All sales of digital products, including beat licenses, are final. Due to the nature of instantly delivered digital files, refunds are not available once a download has been initiated. If you experience a technical issue preventing download, contact us within 7 days for assistance.

Session Bookings: Session deposits, cancellation fees, and refund terms are specified in the Session Agreement and Liability Waiver. Generally, cancellations require 24 hours' advance notice; late cancellations incur a 50% fee; no-shows are charged the full session fee.

Chargebacks: Filing a fraudulent chargeback or payment dispute for services rendered or digital goods delivered constitutes a material breach. We reserve the right to immediately terminate your account, revoke any licenses issued, and pursue recovery of fees including chargeback costs.

Prices are listed in U.S. dollars. Applicable taxes will be calculated at checkout as required by law.

6. User Content and Conduct

You retain ownership of any content you upload or submit through the Platform, including profile information and music platform links ("User Content"). By submitting User Content, you grant Olea Sound a limited, non-exclusive, royalty-free license to display your User Content as necessary to operate the Platform (for example, displaying your profile name or linked music platforms).

You agree not to:

• Upload content that infringes any copyright, trademark, or other intellectual property right
• Use the Platform for any unlawful purpose or in violation of any applicable law
• Impersonate any person or entity or misrepresent your identity
• Distribute malware, viruses, or any other harmful code
• Attempt to gain unauthorized access to any part of the Platform or its systems
• Use automated tools, bots, or scrapers to access or extract data from the Platform
• Upload or transmit content that is defamatory, obscene, threatening, or promotes violence, discrimination, or illegal activity
• Harass, threaten, or intimidate other users or staff
• Create multiple accounts or transfer your account to another person
• Resell, redistribute, or commercially exploit any part of the Platform or its content without authorization

7. Intellectual Property

The Platform, including its design, text, graphics, logos, audio content, software, and all other materials (collectively, "Platform Content"), is the property of FNCCO, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, display, perform, or create derivative works from any Platform Content without our prior written consent, except as expressly permitted by a Beat License Agreement or other service-specific agreement.

"Olea Sound," the Olea Sound logo, and related marks are trademarks of FNCCO, LLC. You may not use these marks without our prior written permission.

8. Copyright Infringement and DMCA

We respect intellectual property rights and expect our users to do the same. If you believe content on the Platform infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) to:

Your notification must include: (1) identification of the copyrighted work; (2) identification of the infringing material and its location on the Platform; (3) your contact information; (4) a statement of good faith belief that the use is unauthorized; (5) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner; and (6) your physical or electronic signature.

We maintain a repeat infringer policy. Accounts with repeated copyright violations will be terminated.

9. Third-Party Services

The Platform integrates with third-party services to provide functionality. These include:

• Stripe — Payment processing
• Supabase — Authentication and data storage
• Resend — Transactional email delivery
• Spotify, SoundCloud — Optional music platform integrations (OAuth)

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices, availability, or content of any third-party service.

10. Account Suspension and Termination

We may suspend or terminate your account, without prior notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or posed a risk to the Platform or its users. Grounds for suspension or termination include but are not limited to:

• Violation of any provision of these Terms
• Copyright infringement or intellectual property violations
• Fraudulent payment activity or chargebacks
• Harassment, threats, or abusive conduct
• Providing false information during registration

Upon termination, your right to use the Platform ceases immediately. Any licenses purchased prior to termination remain governed by their respective Beat License Agreements. We may retain your data as required by law or for legitimate business purposes, as described in our Privacy Policy.

You may delete your account at any time by contacting us at studio@oleasound.com. Account deletion is subject to the data retention provisions in our Privacy Policy.

11. Disclaimer of Warranties

The Platform and all content, services, and functionality are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee any particular results from the use of the Platform, including but not limited to commercial success, streaming numbers, or industry placements.

12. Limitation of Liability

To the maximum extent permitted by applicable law, FNCCO, LLC, its owners, members, managers, agents, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of or inability to use the Platform.

Our total aggregate liability for any claim arising out of or related to these Terms or your use of the Platform shall not exceed the greater of (a) the amounts you have paid to us in the twelve (12) months preceding the claim, or (b) fifty dollars ($50.00).

Nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, or any liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless FNCCO, LLC and its owners, members, managers, agents, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any User Content you submit.

14. Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Platform shall be resolved as follows: (1) the parties shall first attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days; (2) if unresolved, the dispute shall be submitted to mediation in the State of Florida; and (3) if mediation is unsuccessful, either party may pursue litigation in the state or federal courts located in Florida. The prevailing party in any action shall be entitled to recover reasonable attorney's fees and costs.

Note: Disputes arising from beat licenses, production services, collaboration agreements, or coaching agreements are subject to the dispute resolution provisions in those specific agreements, which may require binding arbitration.

15. Electronic Communications

By creating an account, you consent to receive electronic communications from us, including account confirmations, transactional emails, service updates, and administrative notices. These communications are part of your relationship with us and you may not opt out of them while maintaining an account.

If we send promotional or marketing emails, you may opt out at any time by using the unsubscribe link provided in those emails or by contacting us. We comply with the CAN-SPAM Act and all applicable email marketing laws.

16. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a prominent notice on the Platform at least thirty (30) days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically. The "Last updated" date at the top of this page indicates when these Terms were last revised.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service-specific agreements (Session Agreement, Beat License Agreement, Production Services Agreement, Collaboration Agreement, or Coaching Agreement), constitute the entire agreement between you and FNCCO, LLC regarding the Platform and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, contact us at: